We are looking for Top candidates to provide exceptional support to our valued clients! As a Virtual Customer Service Agent, you will perform various tasks including, answering emails, placing orders, and more. For this role a strong internet connection is required, as well as a quiet home office with a door that can be closed during working hours.
Ultimately, you should be able to handle these responsibilities and deliver high-quality work under minimum supervision.
Ability to communicate clearly
Ability to meet deadlines
Works well under pressure
Proven experience as a Virtual Assistant or relevant role
Knowledge of social media sites and usage (e.g. Facebook)
Familiarity with current technologies, like desktop sharing, cloud services and VoIP
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email and chat communication skills
Excellent time management skills
Superior organizational skills
High school diploma; additional qualifications are a plus
Computer or laptop with plenty of memory
High speed internet connection